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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q78-Q83):

NEW QUESTION # 78
Which of the following are examples of issues that the Service Order Issues app can display directly? Note:
There are 3 correct answers to this question.

A. SLA Issue
B. Contract Expired
C. No Confirmations
D. Negative Margin
E. Not Fully Billed

Answer: A,C,E

Explanation:
TheService Order Issuesapp in SAP S/4HANA Cloud Private Edition, Service (Fiori app) provides real-time visibility into service order problems:
* Not Fully Billed: Displays orders with incomplete billing, a common issue tracked for revenue assurance.
* No Confirmations: Highlights orders lacking confirmations (e.g., time or material), indicating delays in execution tracking.
* SLA Issue: Shows orders breaching service level agreements (e.g., response time), critical for contract compliance.
* Contract Expired: While relevant, this is typically monitored in contract management apps, not directly in the Service Order Issues app.
* Negative Margin: Margin analysis is part of profitability apps, not a direct focus of this app.This aligns with the app's purpose in scope item 3D2 (Service Order Management)."The Service Order Issues app displays issues like Not Fully Billed, No Confirmations, and SLA Issues for proactive resolution." (SAP Fiori Apps Reference Library).

NEW QUESTION # 79
Which information do you maintain for each line item of an ad hoc billing plan? Note: There are 3 correct answers to this question.

A. Attachment
B. Description
C. Billing value
D. Billing document request ID
E. Billing date

Answer: B,C,E

Explanation:
Anad hoc billing planin a service contract allows flexible billing without fixed periodicity. The correct answers areB, C, E. Let's explore.
* Billing value (B):The amount to be billed (e.g., $500) is mandatory for each line item.
* Description (C):A text field (e.g., "Q1 Service Fee") describes the billing purpose.
* Billing date (E):The date when billing occurs (e.g., 2025-03-31) drives the billing document request.
Why Not the Others?
* Attachment (A):Optional, not required.
* Billing document request ID (D):Generated by the system, not maintained manually.
Example:
Line 1: $200, "Inspection Fee," 2025-04-01.
"Ad hoc billing plan line items include billing value, description, and billing date."

NEW QUESTION # 80
In a maintenance plan, what is used to determine the items in a call object?

A. A product bundle
B. A product proposal
C. A service order template
D. A bill of material

Answer: D

Explanation:
In a maintenance plan, acall object(e.g., a service order) is generated based on scheduling. Theitemsin this call object-such as spare parts or services-are determined by abill of material (BOM)(Option D).
A BOM with usage type "4" (Plant Maintenance) or "S" (S4 Service) defines the components (materials or services) required for the maintenance task. When the maintenance plan triggers a call, the system references the BOM assigned to the technical object (e.g., equipment or functional location) or task list to populate the call object's items.
* Product bundle (A):Used for grouping products, not for maintenance plan items.
* Service order template (B):Defines a structure for service orders but is not linked to maintenance plan scheduling.
* Product proposal (C):Suggests items based on rules, not a source for call object items.
"The items in a call object generated by a maintenance plan are determined by the bill of material assigned to the technical object or task list, specifying required components."

NEW QUESTION # 81
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note:
There are 2 correct answers to this question.

A. RFC
B. Doc
C. OData
D. SOAP

Answer: C,D

Explanation:
SAP's clean core strategy emphasizes standardized, extensible integrations to minimize customizations and ensure upgrade stability. The recommended API types are:
* SOAP: A widely supported, robust protocol for structured data exchange, recommended for integrating SAP S/4HANA with external systems in a clean core approach.
* OData: SAP's preferred REST-based protocol for real-time, lightweight integrations, heavily utilized in SAP Fiori apps and clean core scenarios.
* Doc: Not a recognized API type in SAP's integration framework.
* RFC: While still supported, RFC (Remote Function Call) is considered legacy and less aligned with clean core principles due to its tight coupling.These recommendations are part of SAP's integration strategy for S/4HANA Cloud editions."SOAP and OData are recommended for clean core integrations to ensure standardized and scalable connectivity." (SAP S/4HANA Cloud Integration Guide).

NEW QUESTION # 82
What are some customizing settings you need to maintain so that a repair confirmation (transaction type REPC) can be billed to a customer? Note: There are 3 correct answers to this question.

A. You maintain what billing type needs to be used for a repair confirmation.
B. You make sure each item category used in the repair confirmation corresponds to an item category from Sales that is assigned to the billing type.
C. You assign a billing plan type to the sales document type used for the billing document request.
D. You assign a sales document type to transaction type REPC for the billing document request.
E. You map the service item categories used in the repair confirmation to sales item categories for the billing document request.

Answer: B,D,E

Explanation:
To bill a repair confirmation (REPC) in SAP S/4HANA Service:
* You make sure each item category used in the repair confirmation corresponds to an item category from Sales that is assigned to the billing type: Item categories (e.g., REPI) must map to sales item categories (e.g., TAN) with billing relevance.
* You assign a sales document type to transaction type REPC for the billing document request: A sales document type (e.g., F2 for invoice) is linked to REPC in Customizing to generate billing requests.
* You map the service item categories used in the repair confirmation to sales item categories for the billing document request: This ensures seamless transition from service to sales processes.
* Billing plan type: Optional and not mandatory for basic billing.
* Maintain billing type: Defined globally, not specific to REPC.This is part of in-house repair billing setup."Map service item categories to sales item categories and assign a sales document type to REPC for billing." (SAP Help Portal, Repair Confirmation Billing).

NEW QUESTION # 83
......

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